Technology Solutions for Rural schools

Take control of your technology … let us show you how

e-Learning has eliminated distance as a barrier to reaching your school’s true potential. NORRCOM specialises in helping rural schools, just like yours, set up and maintain e-Learning networks with on-line support, locally-based technicians and full training.

NORRCOM has eliminated the ‘distance tax’ from on-going support and maintenance. Yes, that’s right. NORRCOM’s policy is to never charge for travel time. Mangamahu or Tamaki. We only bill for what we do on-site. It’s the NORRCOM Rural Advantage.

Honest advice

With NORRCOM at your side, you’ll be able to put today’s technology to work. For your students, your teachers and your staff. And we’ll help you every step of the way.

We’ll provide honest recommendations on the right technology. We can help install and maintain your equipment. And we’ll help you keep current and plan for the future

With this empowerment comes the confidence that you and your school are on the right path. You’ll find that ICT will not just work for you but be enjoyable as well. This is the NORRCOM difference.


NORRCOM - Specialists in Rural Support

Special requirements

Rural schools have their own set of requirements, over and above the typical ICT challenges ICT support and professional development resources at a distance Smaller class sizes prevent economies of scale Teachers have multiple roles in the school and in the community

The advent of ICT-based learning and fast broadband have removed many of the barriers that rural schools have historically faced. However, increased reliance on ICT means that schools cannot afford outages. But full-time, on-site support is difficult for rural schools. NORRCOM recognises these constraints and has a solution - The NORRCOM Rural Advantage.

Based on NetSupport School’s on-line eLearning software and supplemented by NORRCOM’s Rural Tech Team, NORRCOM offers the same superb ICT support that urban schools rely upon. Using a mix of remote management, email/phone support and regularly-scheduled Rural Tech Team on-site visits, NORRCOM has the resources in place to give rural schools all of the advantages of eLearning without the headaches.

NORRCOM Rural Services and Solutions


At Norrcom, we’ve spent a lot of time working with schools of all sizes and located up and down the country to develop meaningful pathways for delivering reliable ICT into the classroom. There are choices and options at every step…we’ll provide a roadmap that will give you a clear direction for your particular requirements. Three- and five-year planning strategies for ICT Preparing for Wi-Fi (wireless networks) and BYOD (bring your own device) Off-loading in-house services into the cloud Hardware / software procurement, install and support

Regardless of whether you have a network up and running or are just starting out, now is the perfect time to plan for the future. We can show you where you can optimise your operations with current resources. We’ll explain what type of technology you’ll need to fully support students and staff. And we’ll help you plan your budgets for today and the future.


NORRCOM partners with the world’s leading hardware and software vendors to provide schools with the right gear at the right price. Equipment that works as promised, doesn’t break down and is running smoothly right now in schools across the country.

Google Chromebooks - NORRCOM is Australasia’s leading reseller of Google Chromebooks. Apple iPads - The defacto standard for innovative schools everywhere HP / Lenovo / ASUS - Right-sized servers for any sized school Fortinet - Secure gateways to protect your students and network from on-line threats

NORRCOM Rural Maintenance and Support

NORRCOM Rural Tech Team Support

We have 100% visibility into your NetSupport School solution as well as all of your networking infrastructure. From the NORRCOM Remote Management Facility, we monitor performance, take care of all maintenance and upgrades and ensure maximum uptime. We identify issues before they become problems so that you and your students benefit from today’s technology.

In addition to 7x24 remote management, one of our NORRCOM Tech Team experts will visit your school - at least once a term - to ensure that you are 100% satisfied with your NetSupport School infrastructure. We’ll make any hands-on upgrades, inspect the wiring, talk to students and teachers and generally ensure that everything is operating as it should.

How it works

We upload ‘agents’ onto your servers that allow us to monitor performance and make any adjustments. We can provide dashboards, customised for each user, that give you and your team complete visibility into your network’s operation. You can control access, security, content, data caps, virtually everything that goes on with your network.

We can also provide access to the NORRCOM support chat room. This on-line forum allows your team to ask questions, seek advice or simply chat about how they are using e-Learning to enhance student’s experiences. It’s your virtual e-Learning User Group.

NetSupport School

NetSupport School provides teachers with the ability to instruct and visually/audibly monitor, as well as interact with their students, individually, as a pre-defined group or to the whole class. NetSupport School helps teachers deliver lesson content, monitor student’s PCs and work collaboratively, ensuring that complete student attention and focus is maintained at all times. There are no hidden extras. All features are standard including a customised testing suite, dedicated technician console, digital student revision aids, lesson planning tools and the option for teachers to reward students for good effort.

The Cloud

The cloud is changing everything. More and more e-Learning resources are available on-line.    So whether or not you have taken advantage of the cloud, it is fast becoming an accepted strategy for schools of all sizes.

Cloud services

Google Apps - Free for students under certain conditions; 30GB of storage Email and SMS - Hosted communications ensures security, privacy and availability Collaboration - Share learning, teaching and accomplishments across the classroom, the school, the nation Integration - Tap into your in-house resources via the browser

NORRCOM Everycloud

NORRCOM Everycloud is your school’s portal into the world of cloud-based eLearning. We partner with New Zealand’s leading datacentres and service providers to offer the very best in cloud services for schools. Cloud computing is fast becoming the preferred pathway to empowering your students and staff. With NORRCOMs Everycloud, you will have a world of online services at your fingertips.

How can we get started?

It’s simple. Give us a call. We don’t have sales people…we have ICT experts. People who know schools, know the technology and know what you need. We know the right questions to ask: What are your needs, issues and aspirations? What machines and networks are you currently running? How are they doing? And what are your plans for the short- and long-term.

Once we have the facts, we’ll give you some options…no obligation, of course… that will give you an idea of how we can help you squeeze maximum value out of your ICT budgets.

If you like what we say and the idea of working together we’ll put a proposal together. We’ll talk to your board, your teachers and staff and your students. And, if all parties come on board, we can get cracking.