Frequently asked questions

Which MDM?

iPads are becoming increasingly popular within schools. It’s pretty simple to manage one, but quickly becomes a daunting task when numbers increase.

We’ve successfully worked with key staff at a great number of schools nationwide to deliver the right fitting solution for their needs. With so many options and different methods, what’s the right choice and where do you go?

We’ll do the hard work for you and make the task as simple as possible. We’ll teach you the process so you're in the driving seat and able to deliver apps and content to your iPads over the air when you require, with very little effort.

Give us a call to discuss your options and get your iPads running to their full potential.

What exactly is "Cloud"

Cloud is a term that gets thrown around a lot in IT today as it has been finding its place in our world. The Cloud is simply hosted services such as email, online storage, and so forth. This is one of the directions technology has been going for a long time and in some cases it really makes sense to host services in the Cloud as it offers a more reliable structure which is secured and maintained 24/7 in most solutions.

Google Apps for Education and Office 365 are free for schools and offer a mixture of email, storage, and other tools which could be invaluable to your school

On-premises vs Cloud Server

With the cost of hosted servers becoming increasingly affordable, we are seeing some smaller schools jump at the opportunity to host their servers as this could work out cheaper in the long run, especially since these servers are maintained and backed-up which means your data is secure without the need to purchase backup software and drives, while also avoiding the possible downtime should some hardware fail.

This is certainly an attractive sounding option for any school looking at replacing hardware, we urge you to contact us if you would like to know if this is a viable move for your school to make.

N4L Filtering

N4L provide top notch filtering to schools with great support and even training on how to manage content filters for your school. N4L utilise content filtering by Cisco Cloud Web Security, also known as ScanSafe, they also provide one of the worlds best content filtering systems and all of this is free for schools to use.

AD Integration

N4L have recently announced the ability to integrate with the schools Active Directory domain to allow for more in depth filtering, including the ability to provide multiple filters to staff and students or even specific devices or networks! This solution requires the deployment of certificates to devices in order to perform deep scanning which allows us to take content filtering to the max.

Which ChromeBook?

With the recent explosion of ChromeBooks it is easy to see how this simple and low cost device can work for your school. Along with the decision to purchase ChromeBooks comes the decision of which one to buy? Not so long ago there were only a few models around and now everyone is realising the potential of these devices so new options keep coming out.

NORRCOM can help you choose the right one with all the feedback we get from schools who have already taken the leap on day one. We have tried and tested many of these devices, some great and others not so great. Let us know what you want to use them for and we will do the leg work to make sure the options we give you will be the perfect match

How do I monitor usage and content?

The internet has become a vital part of how we operate today. Just imagine what it would be like if we had no access to an internet connection for a week! We now see more and more networks allowing access to even more devices. Managing these devices can indeed seem like an impossible task!!

NORRCOM are here to help!

We do not want to disrupt the learning possibilities which students have today, rather help them utilise this excellent resource in the most efficient way that we can.

There are multiple content filtering solutions out there, all of which are excellent in their own respect. NORRCOM can help you choose. We have implemented and maintain all of the top solutions today, we listen to our schools and know the ins and outs of each of these solutions. Norrcom will work with you to make sure you get the best solution for your school

Monitoring and Reporting

The ability to monitor usage and pull up reports has been very useful to our schools, allowing staff to identify users who may need a bit of guidance or by identifying trending websites which may be harmful to students.

At the end of the day we do not want to build a jail for students. However, as teachers and technology providers it is our responsibility to provide a safe learning environment for the leaders of tomorrow.